SENDIASS Support Worker

Join Our Team as a SENDIASS Support Worker!

Salary: £23,857.60 pro rata, £26,936 FTE
Contract: Part Time, 12-month fixed-term contract (maternity cover)
Hours: 31 hours per week (working pattern to be negotiated)
Base Location: Home-based with travel for meetings in Richmond and Kingston

Why Work With Us?

At Polaris, we are proud to be one of the UK's leading communities of children's services providers. For over 30 years, we have been dedicated to improving the lives of young people through our independent fostering and adoption agencies, education services, and bespoke children's services contracts. Join us in our mission to create the best outcomes for every child in our care!

About PCS SENDIASS

Our SENDIASS services are a vital part of Polaris, offering timely, confidential, and impartial support to parents, carers, children, and young people with special educational needs or disabilities (SEND). We empower families to take an active role in their education, ensuring they are informed and supported every step of the way.

Your Role

We are looking for a passionate SENDIASS Support Worker to join our friendly team in Richmond and Kingston. In this role, you will provide one-on-one support to families navigating the complexities of SEND. Your professionalism and approachability will make a real difference in their lives!

Key Responsibilities

• Provide tailored support to children and young people with SEND and their families.
• Assist with common topics such as EHCP applications, SEND tribunals, and social care provisions.
• Help customers understand their rights and navigate the SEND process.
• Encourage self-advocacy and empower families to take control of their situations.
• Maintain accurate records and cultivate professional relationships with stakeholders.
• Contribute to the development of resources for our SENDIASS website and social media.

What We’re Looking For

The ideal candidate will have:

• A qualification in SEND law or a willingness to pursue IPSEA SEN Law Training.
• Excellent communication and interpersonal skills.
• A strong understanding of the local communities and services in Richmond and Kingston.
• Experience in a leadership role, with the ability to manage complex conversations.
• Confidence in using Outlook, Microsoft Office, and databases.

Working Conditions & Benefits

• 30 days of annual leave, increasing to 35 days with length of service.
• Bank Holidays.
• Company Pension and Life Assurance.
• Employee Discount Scheme and Medical Cash Plan.
• Flexible working arrangements to support your work-life balance.

At Polaris Children's Services, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will undergo an enhanced DBS check, which will be covered by us.

We are an equal opportunities employer and encourage applications from all qualified candidates. If you’re ready to make a meaningful impact in the lives of children and families, we’d love to hear from you!