Tier 2 - Support Engineer Production

Welcome to Warner Bros. Discovery… the stuff dreams are made of!

Who We Are

At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Our diverse team spans the globe, offering career-defining opportunities and thoughtfully curated benefits that empower you to explore and grow into your best self. Here, you are supported, celebrated, and given the chance to thrive!

About WBD Sports Europe

WBD Sports Europe is home to a portfolio of sports brands, channels, and platforms that engage 130 million fans every month across more than 200 markets and 20 languages. Our beloved brands, including Eurosport and TNT Sports, connect audiences with the greatest sporting events in the world—from the Olympics to Grand Slam tennis, cycling’s Grand Tours, and much more.

As a leader in Entertainment and Sports, WBD is committed to delivering world-class broadcast technology and IT systems. Our teams are dedicated to building, implementing, and maintaining the systems that ensure our products reach audiences on various platforms, driving WBD forward on the cutting edge of technology.

Your New Role

Join us as a Production Support Engineer where you will play a crucial role in supporting live productions for TNT Sports and Discovery/Eurosport. You’ll be involved in a variety of sports productions, including football, cricket, rugby, and cycling.

This position is part of our Broadcast Engineering team, providing tier 2 support for studios, production, and post-production. You’ll collaborate closely with Tier 1 teams in Chiswick and Paris, as well as Tier 2 and Tier 3 teams, to resolve issues and continuously improve our broadcast platforms.

This role is based in Stockley Park, London, and involves a shift-based pattern, including weekends and occasional nights. Some work at other sites, particularly Chiswick Park, may be required.

Key Responsibilities

• Ensure the delivery of all engineering requirements alongside other engineering teams.
• Collaborate with Production to ensure the smooth running of live events.
• Manage ticketing processes from initiation to resolution, including repairs and maintenance.
• Participate in team projects and assist with large-scale work.
• Update shared technical documentation and maintain effective communication.
• Support Management and Lead Broadcast Engineers as needed.
• Engage positively and proactively with all stakeholders.
• Promote a culture of health & safety through relevant maintenance and safe operating practices.

Requirements

• Strong understanding of the production engineering environment and broadcast chain.
• Outstanding troubleshooting skills and the ability to fault-find from first principles.
• Ability to remain calm and excel in high-pressure, time-critical broadcast production environments.
• Extensive technical background in broadcast technologies (IP video 2110, AES 67, UHD & HD video, HDR & SDR video, etc.).
• Good understanding of IT technologies and associated challenges (networking, virtualization, cloud services, etc.).
• Willingness to learn and adapt to technical changes in a dynamic environment.
• Excellent communication and documentation skills.
• Strong team player with self-motivation and a customer service mindset.
• Appreciation of project management principles.
• Working knowledge of health & safety best practices.

The above requirements are desirable but not essential. Candidates with a strong technical background, a drive to learn, and a positive attitude will be considered.

Working Conditions

This role is advertised as Onsite, meaning all working hours and days will be carried out at the workplace. WBD reserves the right to adjust this working agreement as necessary for business needs, with reasonable notice.

How We Get Things Done

At WBD, our guiding principles are the core values that shape how we operate. We encourage you to explore these values and see how they resonate with you. We look forward to discussing them during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, disability, or any other protected category.

If you require adjustments or accommodations during the application or recruitment process, please refer to our accessibility page for guidance.