Show Technician - Technical Services

Welcome to Warner Bros. Discovery!

At Warner Bros. Discovery, we believe in creating “the stuff dreams are made of.” This isn’t just about wizards, dragons, and superheroes; it’s about the incredible storytellers, creators, and dreamers who bring our iconic content and beloved brands to life.

Join a team of brilliant creatives and technology trailblazers who are dedicated to crafting unforgettable experiences. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. At WBD, you are supported, celebrated, and empowered to thrive.

Your New Role

We’re excited to announce an opening in our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). This is a fantastic opportunity for a passionate individual to step into a frontline Duty Technician role, responding to the day-to-day technical needs of our attraction.

This position is a twelve-month fixed-term contract where you will not only ensure the highest levels of customer service for our visitors but also play a crucial role in maintaining the magic of the experience.

Your Role Accountabilities

• Setup, operate, and maintain industry-leading show technology, including lighting, sound, video, and integrated systems to ensure a consistent visitor experience.
• Deliver all technical and exhibition-related maintenance within agreed schedules and standards.
• Assist with the delivery of live events as needed.
• Ensure public and staff safety at all times.
• Monitor and protect assets and equipment to maximize quality and lifespan.
• Comply with internal health and safety regulations and working practices.
• Maintain effective communication across departments, including Visitor Experience and Studio Facilities.
• Contribute to themed feature development and maintenance projects as directed by the Technical Services Management team.
• Be part of the Visitor Services team, covering weekends, evenings, and school holidays on a shift pattern.

Qualifications & Experience

• Proven track record in a similar maintenance position, preferably in the entertainment or visitor attraction industry.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual show systems, including fault finding and troubleshooting.
• Basic carpentry and maintenance skills, with a good understanding of workshop environments.
• Experience in an operational and customer-facing environment with significant public interaction.
• Proven IT skills, including a sound knowledge of Microsoft Office.
• Basic knowledge of IT switch networks and IP-based control systems.

Working Pattern

This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, with times ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule.

How We Get Things Done

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they resonate with our team during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives, backgrounds, and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, pregnancy, parenthood, disability, or any other protected category.

If you’re a qualified candidate with a disability and require adjustments during the application or recruitment process, please refer to our accessibility page for instructions on submitting your request.