SENDIASS Support Worker

Join Our Team as a SENDIASS Support Worker!

Salary: £19,882.12 (actual pro-rated salary) / £23,195.81 (FTE)

Contract: Part Time, Permanent

Hours: 30 hours per week (working pattern negotiable with your line manager)

Base Location: Home-based

Travel: Regular meetings within Hampshire

Why Work With Us?

At Polaris, we are proud to be one of the UK’s largest communities of children’s services providers. For over 30 years, we have been dedicated to improving the lives of young people through our independent fostering and adoption agencies, leaving care services, education, and bespoke children’s services contracts. Our nurturing community is committed to achieving the best outcomes for every child in our care. We believe in the potential of our children, families, and staff, and we’re excited about the future!

About Hampshire SENDIASS

The Hampshire SENDIASS team is part of the Children’s Services branch of Polaris. We provide timely, confidential, and impartial information, advice, and support for parents, carers, children, and young people with special educational needs or disabilities (SEND). Our mission is to empower families to take an active and informed role in their education.

Your Role

As a SENDIASS Support Worker, you will be a vital part of our friendly team in Hampshire. You will provide one-on-one support to customers navigating the complexities of SEND. Your professional and approachable demeanor will help families feel empowered and informed.

Key Responsibilities

• Provide individual support to a caseload of children and young people with SEND and their parents.
• Assist with common topics such as EHCP applications, SEND tribunals, attendance issues, and more.
• Help customers understand documents, write applications, and attend meetings.
• Support customers throughout the SENDIST appeal process.
• Advocate for necessary support services to help customers engage effectively.
• Maintain accurate records of advice and support provided.
• Contribute to the development of resources for our SENDIASS website and social media.

What We’re Looking For

We seek a passionate individual with relevant experience in special educational needs, disabilities, education, health, or social care. You should be:

• Qualified in SEND law or willing to pursue IPSEA SEN Law Training within your first year.
• Skilled in communication and interpersonal relations.
• Experienced in leadership roles, with a calm yet assertive approach.
• Proficient in Microsoft Office applications and databases.
• Possessing a full UK driving licence and access to your own car.

Working Conditions

This is a part-time position with a flexible working pattern. You will primarily work from home, with occasional travel for meetings in Hampshire.

Benefits of Joining Us

• 30 days of annual leave, increasing to 35 days with length of service.
• Bank holidays off.
• Company pension scheme.
• Life Assurance (2x salary).
• Employee Discount Scheme.
• Medical Cash Plan.
• All benefits are pro-rated for part-time employees.

At Polaris Children’s Services, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will undergo an enhanced DBS check, with costs covered by Polaris.

Polaris Children’s Services is an equal opportunities employer and encourages applications from suitably qualified candidates. Join us in making a difference!