CCTV Operator

The PureGym Way

Welcome to PureGym Group, a vibrant community of over 700 gyms and more than 2 million members worldwide! At PureGym, our mission is simple: helping you feel good.

We take pride in our people and are dedicated to fostering internal progression. With a strong commitment to diversity, we strive to create an exceptional employee experience and a positive workplace culture. As a Disability Confident Committed employer, we ensure that candidates who meet the essential criteria for a role and opt-in to our scheme are given the opportunity to interview.

Our gyms are friendly, supportive, and judgement-free spaces where everyone can come in, work out, and leave feeling PureGym Good. We are also proud to be certified by the Top Employers Institute. Check out our careers page for a full list of benefits!

What We Offer

• Free nationwide gym membership for you + 1
• Hybrid working options
• A truly flexible working culture
• Personal private healthcare, including digital GP access
• Life insurance (4x salary)
• Company pension contributions
• 25 days of annual leave, plus 1 personal day
• Option to purchase up to 5 additional holiday days
• Access to great learning & development resources
• Enhanced maternity, paternity, and adoption leave

The Role

Location: Leeds city centre
Type: Full Time (1 opportunity available)
Contract type: Permanent

Applications close on Tuesday, 4th August.

We are on the lookout for a reliable and proactive CCTV Operator to join our Security Operations Centre (SOC). In this dynamic role, you will be responsible for remotely monitoring and responding to incidents across the PureGym estate, including locations in the UK, USA, and Switzerland.

Your primary goal? To ensure the safety and security of our members, staff, and property at all times. This fast-paced position requires strong attention to detail, sound decision-making skills, and the ability to respond effectively to incidents in both staffed and unstaffed environments.

Shift Patterns: You will work four shifts on and four shifts off, covering both day shifts (8am – 8pm) and night shifts (8pm – 8am).

Key Duties

Emergency Response:

• Monitor and respond to fire alarm activations in both staffed and unstaffed clubs
• Accurately follow fire evacuation and escalation procedures
• Respond to emergency situations, including:
• Cardiac arrests
• Seizures
• Serious injuries
• Anti-social behaviour
• Pod/lift entrapments
• Act promptly on-site facility issues such as:
• Floods and leaks
• Camera faults
• Loss of communication with clubs
• Lift/Pod entrapment
• Equipment or system failures

Incident Management:

• Monitor live CCTV feeds to identify and respond to incidents in real time
• Manage incidents confidently across both staffed and unmanned sites
• Respond appropriately to alarm activations and alerts
• Escalate incidents to emergency services or internal teams when necessary
• Liaise with emergency services

Theft Prevention & Investigation:

• Identify and respond to theft incidents within clubs
• Support investigations through CCTV footage review
• Maintain accurate incident reports and logs

The Person

Our ideal candidate will have experience in CCTV/Security and understand the importance of this role. You should possess:

• A solid understanding of IT systems and the ability to follow processes
• The capability to manage multiple projects while remaining calm
• A can-do attitude that recognizes the supportive nature of this role
• A genuine passion for CCTV and its supporting functions
• The ability to communicate professionally and positively with colleagues and members
• Exceptional time management skills
• A troubleshooting mindset with a solution-oriented approach
• The ability to embody the PureGym values

At PureGym, we are proud to be an equal opportunities employer. Our mantra is ‘Everybody Welcome,’ and we are committed to promoting a diverse and inclusive workplace. We welcome applicants from all backgrounds and strive to ensure our team reflects the diversity of our nation and the millions of gym members we serve.

Join Us!

Be part of our mission to bring high-quality, affordable fitness to everyone, everywhere.

Note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged.