Field Service Engineer
Join Our Team as a Services Engineer!
Are you ready to take your career to the next level? Sysco is on the lookout for a passionate Services Engineer to join our dynamic Technology team in Pierrelatte, France. In this exciting role, you'll play a crucial part in supporting our End User Compute and Modern Workspaces initiatives.
Your Mission
Your primary mission will be to provide top-notch support for Sysco France's IT technology services across various sites in your designated region. You'll be the go-to person for ensuring our technology runs smoothly and efficiently!
Key Responsibilities
As a Services Engineer, you will:
- Deliver exceptional technical support to Sysco's operating sites in your region.
- Ensure compliance with IT standards while maintaining a high level of customer satisfaction.
- Manage the inventory of IT assets accurately and efficiently.
- Diagnose incidents and assess their criticality to implement effective action plans.
- Contribute to our knowledge base by documenting incidents and solutions.
- Perform on-site preventive maintenance to keep our systems running smoothly.
- Engage in daily Agile meetings (Kanban) to manage backlogs and track ongoing projects.
- Deploy and coordinate technological advancements aligned with the Group’s goals.
- Plan your daily tasks based on priorities to maximize efficiency.
About You
To thrive in this role, you should be:
- Service-minded: Always ready to assist and support your colleagues.
- Collaborative: Enjoy working with cross-functional teams to achieve common goals.
- Analytical: Able to assess situations and devise effective solutions.
- Proactive: Take ownership of your tasks and responsibilities.
- Organized: Capable of planning, structuring, and prioritizing your workload.
- Flexible: Adaptable and pragmatic in your approach to problem-solving.
You should also possess:
- Technical expertise in hardware and troubleshooting IT infrastructure.
- Experience with ServiceNow, Windows, Office 365, and remote assistance tools.
- A valid driving license.
Why Join Us?
At Sysco, we believe in fostering a supportive and innovative work environment. You'll have the opportunity to grow your skills, collaborate with talented professionals, and make a real impact in our organization. If you're ready to embark on this exciting journey with us, we can't wait to meet you!
