Receptionist

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Role Overview

Position: Receptionist

Hours: 30 Hours per Week

Salary: £15,862.08 Per Annum

Location: Meoncross School

Contract: Term Time / Part-Time

Start Date: As Soon As Possible

About Meoncross School

At Meoncross, we believe that every child's educational journey should be as unique as they are. Our holistic approach ensures that each child receives the individual attention they need to thrive both academically and personally. We proudly serve children aged 2.5 to 16 years, welcoming them at any stage of their educational journey.

While we celebrate high academic achievement, we also prioritize the well-being of our students, knowing that happy children are successful children. We nurture our pupils, helping them develop the qualities they need to build bright futures.

About the Role

As the first point of contact for our school community, the Receptionist plays a vital role in creating a welcoming atmosphere. You will be the face of Meoncross School, delivering exceptional customer service and supporting the smooth operation of our school office.

This dynamic role is perfect for someone who thrives in a fast-paced environment where priorities shift quickly. You will be:

• Answering phone calls and welcoming visitors
• Responding to the door entry system
• Assisting pupils and supporting staff
• Handling parent inquiries and performing various administrative tasks

To excel in this role, you must be calm, organized, and approachable, even when juggling multiple tasks. If you enjoy working in a vibrant, people-focused environment, this is the perfect opportunity for you!

About You

Qualifications, Skills, and Experience

• Previous experience in a busy reception, front-of-house, or administrative role
• Proven track record of delivering excellent customer service
• Familiarity with school management information systems (e.g., iSAMS, SIMS)
• Ability to manage multiple tasks in a fast-paced environment
• Experience handling telephone, email, and face-to-face inquiries professionally
• Comfortable working with confidential and sensitive information
• Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams)
• GCSE Grade C or above in Mathematics and English Language or equivalent

Key Responsibilities

• Act as the first point of contact for all visitors, providing a professional and welcoming reception service
• Deliver exceptional customer service that reflects the values of Meoncross School
• Support the Bursar and Office Manager in the efficient running of the school
• Manage the busy school office, responding to interruptions and inquiries promptly
• Ensure the security of the school site by managing visitors and deliveries
• Assist with First Aid administration and pupil medication management
• Maintain accurate records and handle confidential information with integrity
• Promote and safeguard the welfare of children and young people
• Act as an ambassador for Meoncross School, positively representing us to prospective families
• Contribute to school events and activities as needed

Benefits

• Lunch provided during term time
• School fee discounts
• Shopping discounts

Meoncross School is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. Safer recruitment practices and pre-employment background checks will be conducted before any appointment is confirmed.

We are an equal opportunities employer, dedicated to diversity and treating all employees with dignity and respect.

Early applications are encouraged; we reserve the right to interview and appoint prior to the closing date for the right applicant.