Field Service Engineer
Join Our Team as a Services Engineer!
Are you ready to take your career to the next level? Sysco is on the lookout for a passionate Services Engineer to join our dynamic Technology team in Bruguières, France. In this exciting role, you will play a crucial part in supporting our End User Compute and Modern Workspaces initiatives.
Your Mission
Your main mission will be to provide top-notch support for Sysco France's IT technology services across various sites in your designated region. You will be the go-to person for ensuring our technology runs smoothly and efficiently!
Key Responsibilities
- Deliver technical support to Sysco's operating sites in your region.
- Ensure compliance with IT standards while maintaining a high level of customer satisfaction.
- Manage the inventory of IT assets accurately.
- Diagnose incidents and assess their criticality to implement effective action plans.
- Contribute to our knowledge base by documenting incidents and solutions.
- Perform on-site preventive maintenance to keep our systems running smoothly.
- Participate in daily Agile meetings (Kanban) and manage ongoing projects.
- Deploy and coordinate technological developments aligned with the Group’s goals.
- Establish your tour plan based on priorities to maximize efficiency.
About You
To thrive in this role, you should be:
- Service-minded and responsive, with strong collaborative skills.
- Analytical and able to work cross-functionally with various teams.
- Driven and take ownership of your tasks, ensuring accountability.
- Methodical in your approach, with the ability to plan, structure, and prioritize effectively.
- Flexible and pragmatic, with a solution-oriented mindset.
- Capable of working both independently and as part of a team.
Technical Expertise
You should possess:
- Strong knowledge of hardware and troubleshooting IT infrastructure.
- Experience with ServiceNow, Windows, Office 365, and remote assistance tools.
- A valid driving license to travel to various sites.
Why Join Us?
At Sysco, we believe in fostering a collaborative and innovative work environment. You will have the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in our organization. If you’re ready to embark on this exciting journey with us, we can’t wait to meet you!
