Receptionist

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Role Overview

Position: Receptionist

Hours: 30 Hours per Week

Salary: £15,862.08 Per Annum

Location: Meoncross School

Contract: Term Time / Part-Time

Start Date: As Soon As Possible

About Meoncross School

At Meoncross, we believe that every child’s educational journey should be as unique as they are. Our holistic approach ensures that each child receives the individual attention they need to thrive both academically and personally. Here, every child feels safe to say, “I can be the best possible ME.”

As a through school for children aged 2.5 to 16 years, we welcome students at any point in their educational journey—whether it’s starting ‘big school’ in Reception, transitioning to Juniors in Year 3, or moving up to Upper School in Year 7.

While we pride ourselves on high academic achievement, we also prioritize wellbeing, knowing that happy children are successful children. We nurture our pupils, helping them develop the qualities they need to build bright futures.

About the Role

As the first point of contact for pupils, parents, staff, visitors, and external agencies, the Receptionist plays a vital role in creating a welcoming atmosphere at Meoncross School. You will deliver exceptional customer service while supporting the smooth day-to-day operations of the school office.

This is a dynamic, fast-paced role where priorities can shift quickly. You’ll be juggling various tasks, including:

• Answering telephone calls
• Welcoming visitors
• Responding to the door entry system
• Assisting pupils and staff
• Handling parent inquiries
• Carrying out administrative tasks

To excel in this role, you must be calm, organized, and approachable, even when managing multiple competing priorities. If you thrive in a people-focused environment and take pride in being the central point of contact within a busy school community, this role is for you!

About You

Qualifications, Skills, and Experience

• Previous experience in a busy reception, front-of-house, or administrative role
• Proven track record of delivering excellent customer service
• Familiarity with school management information systems (e.g., iSAMS, SIMS)
• Ability to manage multiple tasks in a fast-paced environment
• Experience handling telephone, email, and face-to-face inquiries professionally
• Comfortable working with confidential and sensitive information
• Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams)
• Strong prioritization skills and ability to work under pressure
• GCSE Grade C or above in Mathematics and English Language or equivalent

Key Responsibilities

• Act as the first point of contact for all stakeholders, providing a professional and welcoming reception service
• Deliver exceptional customer service that reflects the values of Meoncross School
• Support the Bursar and Office Manager in the efficient running of the school
• Manage the busy school office, responding to interruptions and inquiries promptly
• Ensure the security of the school site by managing visitors and deliveries
• Assist with First Aid administration and pupil medication management
• Maintain accurate records and handle confidential information with integrity
• Promote and safeguard the welfare of children and young people
• Act as an ambassador for Meoncross School, positively representing us to prospective families
• Contribute to school events and activities as needed

Benefits

• Lunch during term time
• School fee discount
• Shopping discounts

Meoncross School is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, volunteers, and third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be conducted before any appointment is confirmed.

We are an equal opportunities employer, dedicated to diversity and treating all employees with dignity and respect, regardless of background.

Early applications are encouraged; we reserve the right to interview and appoint prior to the closing date for the right applicant.