Field Service Engineer

Join Our Team as a Services Engineer!

Are you ready to take your career to the next level? Sysco is on the lookout for a passionate Services Engineer to join our dynamic Technology team in Bruguières, France. In this exciting role, you will play a crucial part in supporting our End User Compute and Modern Workspaces initiatives.

Your Mission

Your primary mission will be to provide top-notch support for Sysco France’s IT technology services across various sites in your designated region. You’ll be the go-to person for ensuring our technology runs smoothly and efficiently!

Key Responsibilities

• Deliver exceptional technical support to Sysco’s operating sites in your region.
• Ensure compliance with IT standards while maintaining a high level of customer satisfaction.
• Manage the inventory of IT assets accurately and efficiently.
• Diagnose incidents and assess their criticality to implement effective action plans.
• Contribute to our knowledge base by documenting incidents and solutions.
• Perform on-site preventive maintenance to keep our systems running flawlessly.
• Engage in daily Agile meetings (Kanban) to manage backlogs and track ongoing projects.
• Deploy and coordinate technological advancements aligned with the Group’s objectives.
• Plan your tour schedule based on priorities to maximize efficiency.

About You

To thrive in this role, you should be:

• Service-minded: Always ready to assist and support your colleagues.
• Collaborative: Enjoy working with cross-functional teams to achieve common goals.
• Analytical: Able to assess situations and devise effective solutions.
• Proactive: Take ownership of your tasks and drive them to completion.
• Organized: Capable of planning, structuring, and prioritizing your workload.
• Flexible: Adaptable and pragmatic in your approach to problem-solving.

You should possess a solid technical background in hardware and troubleshooting IT infrastructure. Familiarity with ServiceNow, Windows, Office 365, and remote assistance tools is essential. A full driving license is also required.

Why Join Us?

At Sysco, we believe in fostering a supportive and innovative work environment. You’ll have the opportunity to grow your skills, collaborate with talented professionals, and make a real impact in our organization. If you’re ready to embark on this exciting journey, we can’t wait to meet you!