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Posted 05 August, 2026

SENDIASS Support Worker

Polaris Children
Southampton, ENGLAND, United Kingdom Full Time
Reference: e5f42dbe-2e4a-4986-8744-21a1b74652e8

Join Our Team as a SENDIASS Support Worker!

Salary: £19,882.12 (actual pro-rated salary) / £23,195.81 (FTE)
Contract: Part Time, Permanent
Hours: 30 hours per week (working pattern negotiable)
Base Location: Home-based
Travel: Regular meetings within Hampshire

Why Work With Us?

At Polaris, we are proud to be one of the UK’s largest communities of children’s services providers. For over 30 years, we have been dedicated to improving the lives of young people through our independent fostering and adoption agencies, leaving care services, and bespoke educational programs. Our nurturing community is committed to achieving the best outcomes for every child in our care, and we believe in the potential of our children, families, and staff.

About Hampshire SENDIASS

The Hampshire SENDIASS is a vital part of our Children’s Services branch, offering timely, confidential, and impartial support to parents, carers, children, and young people with special educational needs or disabilities (SEND). Our mission is to empower families to take an active and informed role in their education.

Your Role

As a SENDIASS Support Worker, you will be an essential part of our friendly team in Hampshire. You will provide one-on-one support to families navigating the complexities of SEND, ensuring they feel informed and empowered.

Key Responsibilities

  • Support a caseload of children and young people with SEND and their families.
  • Assist with EHCP applications, SEND tribunals, attendance issues, and more.
  • Help customers understand documents and prepare for meetings.
  • Advocate for customers during the SENDIST appeal process.
  • Identify barriers and provide tailored support to engage with SEND services.
  • Maintain accurate records and database entries for case management.
  • Contribute to the development of resources for our SENDIASS website and social media.

What We’re Looking For

We seek a passionate individual with relevant experience in special educational needs, disabilities, or social care. You should be professional, approachable, and focused on achieving positive outcomes.

Qualifications and Skills

  • A qualification in SEND law or a willingness to pursue IPSEA SEN Law Training.
  • Excellent communication and interpersonal skills.
  • Experience in a leadership role with the ability to manage complex conversations.
  • Proficiency in Microsoft Office applications and databases.
  • A full UK driving licence and access to your own car.

Working Conditions

This is a part-time role with flexible hours, allowing you to negotiate your working pattern with your line manager. You will work from home but will need to travel for regular meetings within Hampshire.

Benefits of Joining Us

  • 30 days of annual leave, increasing to 35 days with length of service.
  • Bank holidays off.
  • Company pension scheme.
  • Life Assurance (2x salary).
  • Employee Discount Scheme.
  • Medical Cash Plan.
  • Benefits are pro-rated for part-time employees.

At Polaris Children’s Services, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will undergo an enhanced DBS check, with costs covered by Polaris.

We are an equal opportunities employer and encourage applications from all qualified candidates. Join us in making a difference!

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