Accommodation Supervisor
Join us as our new Accommodation Supervisor, where you’ll play a pivotal role in supporting the Accommodation Manager and Assistant Accommodation Manager. Your mission? To ensure our holiday homes consistently shine with the highest standards of cleanliness and presentation. In this hands-on role, you’ll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well-organized operation that delivers an exceptional experience for every guest.
What You Will Be Doing...
- Delivering Excellence: Ensure our holiday homes are exceptionally clean, safe, and well-maintained for our guests.
- Quality Inspections: Conduct regular inspections and checks, addressing any cleanliness issues immediately.
- Hands-On Cleaning: Clean holiday homes, lodges, and glamping pods (where applicable) to our high brand standards.
- Empowering Your Team: Provide your team with the right tools and supplies to work efficiently and effectively.
- Guest-Centric Approach: Build positive relationships with guests to resolve queries with minimal disruption to their stay.
- Cultivating Culture: Foster a team culture that consistently delivers high standards and responds positively to guest feedback.
- Training & Development: Assist with onboarding and training new team members, offering ongoing support through on-the-job coaching.
- Performance Feedback: Provide your team with constructive feedback based on performance data.
- Health & Safety Compliance: Ensure compliance with health and safety regulations, COSHH, and all company policies.
- Stock Monitoring: Keep an eye on stock levels of cleaning supplies, linen, and guest amenities, reporting low levels as needed.
About You...
- Supervisory Experience: Proven experience in supervising a team.
- Physical Capability: Ability to perform checks and deliver hands-on cleaning services, including lifting, bending, and standing for extended periods.
- Flexible Schedule: Willingness to work weekends, evenings, and bank holidays as required.
- Fast-Paced Worker: Ability to communicate and execute complex plans efficiently.
- Leadership Style: A leadership approach that brings out the best in diverse teams.
- Driving License: A full UK driving licence is essential.
So, Why Parkdean Resorts?
Besides our unique team culture and stunning locations across the UK, here’s what we offer:
- Career Development: Opportunities to develop your skills and advance your career across our 65 parks – we’ve got your back when it comes to training!
- Wellbeing Support: Our Employee Assistance Programme includes a 24/7 confidential helpline for counselling and support – your wellbeing is our top priority.
- Exclusive Discounts: Enjoy a 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- Team Member Perks: A 30% discount on everything from fabulous food to delicious drinks and fun leisure activities.
- Awesome Deals: Access discounts on meal kits and local gyms, just for you!
At Parkdean Resorts, we strive to be a force for good, caring for our parks, people, and planet. We celebrate our communities and natural environment, enhancing the amazing memories we create for years to come.
Are We the Right Fit for You?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a supportive team. Our parks create meaningful memories for our guests, and we know that great service is more than just a smile – it’s about valuing every moment. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously; therefore, background checks including DBS (or equivalent) will be carried out if appropriate.
We are committed to creating an environment where everyone feels safe and comfortable discussing disability. For any reasonable adjustment requests during the recruitment process, please reach out to us.
