Mobile Vehicle Technician - Norwich

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair!

Why Choose Us?

• Competitive Salary: Start with a base salary of £40,170, with potential earnings of up to £52,000!
• Overtime Opportunities: Enjoy guaranteed overtime options to boost your earnings, plus additional overtime and bonuses.
• Work Schedule: 40 hours per week, with core hours from 8:30 am to 5:00 pm, and just 1 in 4 Saturdays.

Where You’ll Work

You’ll be part of the Norwich cluster, covering areas like Norwich, Great Yarmouth, Lowestoft, Aylsham, Wymondham, and Beccles. Enjoy the freedom of being out on the road in your local area, working through a clearly planned schedule of appointments—no reactive callouts, just organized, pre-booked work where you can focus on doing the job right!

A Different Kind of RAC Role: Welcome to SMR

The RAC is renowned for roadside rescue, but this role is different. Our Service, Maintenance & Repair (SMR) division is a fast-growing part of the RAC, dedicated to delivering planned, structured repair and servicing directly to our members—from their driveway to their workplace car park.

Forget emergency callouts and unpredictable shifts! Here, you’ll work through a scheduled list of jobs, equipped with the time, tools, and support you need to deliver quality work.

What to Expect

Your day kicks off with a clear digital schedule. Each job is pre-booked, and the member is expecting you. You’ll carry out:

• Routine servicing
• Diagnostics using advanced mobile equipment
• In-depth repairs typically done in a workshop
• Member advice and recommendations based on your inspection
• Vehicle safety checks aligned to RAC standards

With SMR, you’re not reacting to breakdowns; you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set, and advanced diagnostics. Use your technical skills and problem-solving abilities to get people moving again—safely, quickly, and confidently!

Why SMR is Different (and Why Techs Love It)

• Planned appointments instead of emergency responses
• Consistent workflow instead of unpredictable demands
• In-depth repairs, not roadside temporary fixes
• Time to do the job properly, with built-in support and parts ordering
• Clear schedules using RAC’s mobile service platform

This role is perfect for techs who crave variety and independence without the reactive nature of Patrol.

What You’ll Need

Either:

• NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience
• or
• 5+ years’ experience as a Vehicle Technician/Mechanic

And:

• A full UK driving licence with fewer than 6 points

No CV required when you apply, and it takes just 5 minutes—starting your journey with us has never been easier!

Benefits That Go the Extra Mile

• Earnings That Motivate: Enjoy a market-competitive base salary of £40,170, with opportunities to increase your earnings up to £52,000 through bonuses and premium-rate overtime.
• Opt-in Guaranteed Overtime: After your first month, choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year!
• Tools to Drive Your Future: Start with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme after 12 months.
• Time Off That Matters: Enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We support work-life balance with paid family leave and flexible schedules.
• Financial Security & Perks: Pension scheme with up to 6.5% matched contributions and life assurance cover up to 4x salary.
• Wellbeing That Works for You: Access our 24/7 confidential support service for you and your household members aged 16+.
• Extras That Make a Difference: Join our exclusive discount portal and, after passing probation, automatically join our Colleague Share Scheme.

Who Thrives Here?

You’re not just great with tools; you’re great with people! Our Mobile Mechanics are the face of the RAC, working on driveways and in car parks, providing reassurance, clarity, and high-quality service. You enjoy independence, problem-solving, and real variety—each job is different. From servicing and diagnostics to in-depth repairs and reporting, you’re hands-on, adaptable, and confident making decisions on the spot.

The Role is Ideal If You Want:

• ✔ Independence in a mobile role
• ✔ The stability and support of a trusted national organization
• ✔ Ongoing development, including future EV and diagnostic skills
• ✔ A role where giving members complete peace of mind is simply part of what you do

We’re the RAC

At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition—backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support.

We celebrate individuality and champion every voice. As an equal opportunities employer, we welcome people from all backgrounds and walks of life—it’s what sets us apart and drives us forward.