Accommodation Manager
Join us as our new Accommodation Manager! In this exciting role, you’ll lead, motivate, and coordinate our dedicated team to uphold exceptional standards of cleanliness and presentation. Your mission? To ensure every accommodation type delivers an outstanding guest experience, creating a welcoming and memorable stay for all.
What You Will Be Doing...
- Recruiting, onboarding, and training members of the Accommodation team.
- Creating a positive team culture that consistently delivers high standards.
- Implementing an effective team structure, delegating roles, and setting clear responsibilities.
- Providing ongoing coaching, on-the-job training, 1-2-1s, and development plans.
- Driving team engagement, motivation, and recognition.
- Overseeing daily cleaning operations across all accommodation types.
- Conducting regular inspections to ensure cleanliness and presentation meet required standards.
- Creating and executing rolling plans to support consistent operational performance.
- Analyzing data and monitoring team and unit performance to produce weekly action plans, implementing improvements where needed.
- Working closely with Maintenance and Guest Experience teams to coordinate check-ins, repairs, and special requests.
About You...
- Previous experience managing teams.
- The ability and knowledge to coordinate complex daily business operations.
- Experience with forecasting labor and resource planning skills.
- A leadership style that inspires, supports, and brings out the best in diverse teams.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services as required, including physical tasks like lifting, bending, and standing for extended periods.
- The flexibility to work across varied days, including weekends, evenings, and bank holidays as required.
- Confidence in using standard IT systems and applications.
- A full UK driving licence.
So, Why Parkdean Resorts?
Well, besides our one-of-a-kind team culture and stunning locations across the UK, you’ll enjoy the chance to work with the UK's largest holiday park organization. Here’s what we offer:
- The opportunity to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme, featuring a 24/7 confidential helpline for counselling and support – because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30% on everything from fabulous food to delicious drinks and fun leisure activities.
- Awesome discounts on brands like Hello Fresh and local gyms, just for you!
We strive to be a force for good, caring for our parks, people, and planet as a natural part of our business. We celebrate our people, communities, and natural environment, enhancing the amazing memories we create for years to come.
Are We the Right Fit for You?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a supportive team. Our parks create meaningful memories for our guests, and we know that great service is more than just a smile – it’s about understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park!
Note: Parkdean Resorts takes safeguarding seriously; therefore, background checks including DBS (or equivalent) will be carried out if appropriate.
We are committed to creating an environment and recruitment process where everyone feels safe and comfortable discussing disability. For any reasonable adjustment requests during the recruitment and assessment process, please reach out to us.
