Receptionist/Administrator

Step Into Education That Truly Changes Lives

Location: Cumnor House School
Job Title: Receptionist/Administrator
Contract: Permanent, Full-Time (52 Weeks Per Year)
Hours: 40 hours per week
Salary: Up to £27,000 Per Annum (depending on experience)
Start Date: End of September 2026

About Cumnor House

At Cumnor House, we are passionate about providing our children with the perfect platform to reach their full potential. Our philosophy emphasizes not just academic achievement, but also social development. Our diverse curriculum ensures that every child enjoys a rich and fulfilling school experience.

By balancing disciplined learning with a warm, friendly atmosphere, we create an environment where children can truly flourish.

Role Purpose

As a Receptionist/Administrator, you will play a vital role in supporting the administration services at Cumnor House Schools. Your mission will be to deliver practical and effective solutions for day-to-day front-of-house operations and administrative tasks. You will also provide essential support to the Senior Leadership Team, ensuring smooth communication and collaboration across the school.

What You Will Be Doing

Key Responsibilities:

• Greet all visitors and contractors with professionalism, ensuring security and safety procedures are followed.
• Manage parental inquiries and deliver outstanding customer service.
• Handle telephone calls and emails promptly and professionally.
• Record and maintain attendance registers using the school's Management Information System.
• Assist pupils in the reception area during key times, including early morning transport shuttles.
• Collaborate with colleagues to enhance procedures and processes.
• Support the Admin Team with general administration of wraparound care and school bus services.
• Provide administrative support to the Senior Leadership Team and other staff as needed.
• Be the first point of contact for parents using the Parent Portal (Blenheim Connect).
• Coordinate transport bookings for trips and visits.
• Work with the admissions team to ensure accurate processing of new student data.
• Provide cover for administrative colleagues' absences, including travel to other Cumnor sites as required.

What You'll Bring

• Essential Qualifications: GCSE or equivalent Grade C in English & Maths minimum.
• A proactive and positive can-do attitude.
• Ability to build and maintain excellent working relationships.
• Proficient in Microsoft Office Suite: Word, PowerPoint, Excel, Outlook.
• Strong organizational skills with meticulous attention to detail.
• Significant experience in an administrative role within a busy office or educational setting.
• Excellent customer-facing and interpersonal skills.
• Ability to remain calm under pressure and adapt to changing circumstances.
• Confident and friendly demeanor with a strong awareness of customer care.
• Excellent telephone manner.
• Reliable and flexible, willing to cover any school site as needed.
• Initiative and attention to time-critical duties.

Desirable Qualifications

• First Aid qualification.
• Experience in a busy school environment or relevant experience in children's settings.

Note: We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

Outcomes First Group is committed to a fair and thorough recruitment process in line with Keeping Children Safe in Education. While we strive to keep applicants informed, we do not accept liability for any loss of earnings or associated costs due to delays or changes in the compliance process. All stages are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timelines.