Receptionist/Administrator

Step Into Education That Truly Changes Lives

Location: Cumnor House School

Job Title: Receptionist/Administrator

Contract: Permanent, Full-Time (52 Weeks Per Year)

Hours: 40 hours per week

Salary: Up to £27,000 Per Annum (depending on experience)

Start Date: End of September 2026

About Cumnor House

At Cumnor House, we are passionate about providing our children with the perfect platform to reach their full potential. Our philosophy emphasizes not just academic growth, but also social development. Our diverse curriculum is designed to ensure that every child maximizes their time at school.

By blending disciplined learning with a warm, friendly atmosphere, we create an environment where children can truly flourish.

Role Purpose

As a Receptionist/Administrator, you will play a vital role in supporting the administration services at Cumnor House Schools. Your mission will be to deliver practical and effective solutions for day-to-day operations at the front desk and beyond. You’ll also provide essential support to the Senior Leadership Team, ensuring smooth communication and collaboration across the admin team.

What You Will Be Doing

Key Responsibilities

• Greet all visitors and contractors with professionalism, ensuring security and safety procedures are followed.
• Manage parental inquiries and deliver exceptional customer service.
• Handle telephone calls and emails promptly and professionally.
• Record and maintain attendance registers using the school’s Management Information System.
• Assist pupils at the reception area during key times, including early morning transport shuttles.
• Collaborate with colleagues to enhance procedures and processes.
• Support the Admin Team with general administration of wraparound care and school bus services.
• Provide administrative support to the Senior Leadership Team and other staff as needed.
• Act as the first point of contact for parents using the Parent Portal (Blenheim Connect).
• Coordinate transport bookings for trips and visits.
• Work with the admissions team to ensure accurate processing of new student data.
• Assist the Designated Safeguarding Lead with administrative tasks as required.
• Cover for absent administration colleagues, including travel to other Cumnor sites as needed.

What You’ll Bring

• GCSE or equivalent Grade C in English & Maths (minimum).
• A proactive and positive can-do attitude.
• Ability to build and maintain excellent working relationships.
• Proficient in Microsoft Office packages: Word, PowerPoint, Excel, Outlook.
• Strong administration and organizational skills with meticulous attention to detail.
• Significant experience in an administrative role within a busy office or educational setting.
• Excellent customer-facing and interpersonal skills.
• Ability to remain calm under pressure and adapt to changing circumstances.
• Confident and friendly demeanor with a strong awareness of customer care.
• Excellent telephone manner.
• Reliable and flexible, willing to cover any school site as needed.
• Initiative and attention to time-critical duties.

Desirable Qualifications

• First Aid qualification.
• Experience in a busy school environment or relevant experience in children’s settings.

We reserve the right to close the vacancy early if we receive a high volume of suitable applications.

Outcomes First Group is committed to a fair and thorough recruitment process in line with Keeping Children Safe in Education. While we strive to keep applicants informed, we do not accept liability for any loss of earnings or associated costs due to delays or changes in the compliance process. All stages are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timelines.