Show Technician - Technical Services

Welcome to Warner Bros. Discovery!

Join us in creating the stuff dreams are made of! At WBD, we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Here, you’ll find career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. Support, celebration, and thriving await you!

Your New Role

We’re excited to announce an opening in our dynamic Technical Services team at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). This is a fantastic opportunity for a Duty Technician to step into a role that combines technical expertise with exceptional customer service.

This is a twelve-month fixed-term contract position, where you’ll play a crucial role in ensuring our visitors have an unforgettable experience.

Your Role Accountabilities

• Setup, operate, and maintain industry-leading show technology, including lighting, sound, video, and integrated systems.
• Ensure all technical and exhibition-related maintenance is delivered within agreed schedules and standards.
• Assist with the delivery of live events as needed.
• Prioritize public and staff safety at all times.
• Monitor and protect assets and equipment to maximize quality and reliability.
• Comply with internal health and safety regulations.
• Maintain effective communication across departments, including Visitor Experience and Studio Facilities.
• Contribute to themed feature development and maintenance projects as directed.
• Be part of the Visitor Services team, covering weekends, evenings, and school holidays on a shift pattern.

Qualifications & Experience

• Proven track record in a similar maintenance position, preferably in entertainment or visitor attractions.
• Knowledge of live event production and relevant audio-visual skills.
• Experience with installed audio-visual show systems and troubleshooting.
• Basic carpentry and maintenance skills, with a good understanding of workshop environments.
• Experience in an operational and customer-facing environment.
• Proven IT skills, including a sound knowledge of Microsoft Office.
• Basic knowledge of IT switch networks and IP-based control systems.

Working Pattern

This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts, ranging from 6:30 AM to 10:45 PM. You will be required to work every other weekend as part of your regular schedule.

Onsite Working

This role is advertised as Onsite, meaning all working hours will be carried out at the workplace. WBD reserves the right to adjust this working agreement as necessary, with reasonable notice.

How We Get Things Done

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and how they manifest in our daily work. We look forward to discussing them with you during your interview!

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. As an equal opportunity employer, we consider qualified candidates based on merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion, marital status, disability, or any other protected category.

If you require adjustments or accommodations during the application process, please refer to our accessibility page for guidance.