Technical Services Team Leader

Welcome to Warner Bros. Discovery!

At Warner Bros. Discovery, we believe in creating “the stuff dreams are made of.” This isn’t just about wizards, dragons, and superheroes; it’s about the incredible storytellers and creators who bring our beloved characters to life. Here, you’ll find a community of dreamers dedicated to crafting the next big adventure.

Join us and discover career-defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best self. At WBD, you are supported, celebrated, and empowered to thrive!

About Our Studios

Our studios are among the premier motion picture and television production facilities in the world. They engage and transport audiences to new realms. The magic happens in our Studio Operations group, which encompasses:

• Soundstage and backlot set rentals
• Events and design
• Culinary and construction
• Landscaping and much more!

Whether hosting unforgettable studio tours or creating optimal workspaces, our teams lay the foundation for memorable experiences.

Your New Role

We are thrilled to announce an exciting opportunity for a Team Leader to join our Technical Services team at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL).

As part of the Technical Services department, you will maintain all show-related aspects of the Studio Tour, including:

• Lighting, sound, and video
• Sets, props, and show control
• Associated hardware and software

By collaborating closely with original filmmakers and select suppliers, you will ensure that the Studio Tour operates at the highest standards, delivering a safe and exceptional visitor experience.

Your Role Accountabilities

• Lead and manage the Technical Services Team, ensuring all show-related systems are maintained to the highest operational and presentation standards.
• Support the delivery, maintenance, and continuous improvement of all show systems.
• Provide senior technical support and guidance, ensuring best practices are followed in maintenance, installation, and operation.
• Collaborate with filmmakers and creative stakeholders to embed knowledge of set build and maintenance into ongoing operations.
• Deputise for the management team as required, ensuring continuity of technical leadership.
• Promote a strong health and safety culture, ensuring compliance with risk assessments and safe systems of work.
• Champion show quality and guest experience by proactively identifying and resolving technical issues.

Qualifications & Experience

We’re looking for candidates with:

• A proven track record (4+ years) in a similar technical maintenance role within the entertainment, theatre, attractions, or live experience industry.
• Detailed understanding of show technical systems, including show control and networked lighting systems.
• Familiarity with electrical systems and wiring.
• Experience in an operational, customer-facing environment.
• Strong IT skills, including proficiency in Microsoft Office.
• Organizational and planning skills, with the ability to collaborate effectively.
• Training in temporary electrical systems (BS7909) and IOSH qualification.
• Engineering competency across electrical, mechanical, and pneumatic systems.
• IPAF 3a/3b and forklift certification.

Working Conditions

This is a full-time position, averaging 40 hours per week. The role involves a mix of early, mid, and late shifts, including weekends and overnight shifts for maintenance works.

How We Get Things Done

At WBD, our guiding principles are the core values that shape our operations. We encourage you to explore these values and see how they resonate with you during the interview process.

Championing Inclusion at WBD

Warner Bros. Discovery is committed to building a diverse workforce that reflects a wide array of perspectives and experiences. We are an equal opportunity employer, considering qualified candidates based on merit, regardless of background.

If you require adjustments or accommodations during the application process, we are here to support you.

Join us and be part of a team that creates magic every day!