Field Service Manager

Join Our Team as a Field Service Manager in Bristol!

Stannah is a proud leader in the global lift market, dedicated to innovation and safety. As we evolve to meet the changing demands of our world, we invite you to be part of our journey!

As a Field Service Manager, you will play a pivotal role in delivering our Branch Business Plan. Your responsibilities will include:

Key Responsibilities:

• Efficiently planning Engineers' workloads
• Managing team performance, absence, and appraisals
• Ensuring compliance with Health and Safety procedures, including conducting risk assessments
• Regularly monitoring sites to maintain high standards
• Building strong relationships with customers and addressing their queries
• Maintaining credit control logs and CRM systems

This is an exciting opportunity for an experienced Engineer ready to step into management or a seasoned manager eager to inspire a team dedicated to exceptional service and safety standards.

What We’re Looking For:

• Previous experience in the lift industry or a similar service sector is essential
• Relevant technical or management qualifications are desirable
• NVQ Level 3 in Lift Engineering is a plus

You will be based at our Bristol Service Branch, with travel across the region expected, so a full UK driving licence is essential.

Working Hours:

Monday to Thursday, and Friday until 12:45 PM

Why Join Us?

At Stannah, we value our employees and offer a range of benefits to support your well-being and career growth:

• Market-aligned salary, paid monthly
• Quarterly Profit Share Bonus Scheme based on Group Company profits
• 25 days of holiday plus bank holidays
• Holiday scheme to purchase extra annual leave
• Pension Scheme with matched contributions
• SimplyHealth Cash Plan for health-related expenses
• Life Assurance Scheme
• Long Service award scheme with holiday benefits
• Company Benefits Discount Rewards Scheme
• Employee Assistance Programme for enhanced well-being
• Enhanced maternity and paternity provisions
• Car allowance

If you're an experienced Engineer with a solid technical background looking for a new challenge, we’d love to hear from you! This role is ideal for those who have previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, or similar.

Our Commitment to Diversity:

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer, treating all job applicants fairly and with respect.

Join our diverse and inclusive community where everyone feels valued!

Please Note: We reserve the right to close this vacancy early if we receive a high number of applications. Appropriate right to work must be held by applicants. Sponsorship is not available.